Thank you for choosing our platform for your digital learning needs. Please read this policy carefully before making a purchase. By completing a transaction on our website, you agree to the terms outlined below.

All products and services offered through our platform are provided exclusively in digital format and are delivered online via secure download links or access to member areas. Due to the intangible nature of digital content, all sales are considered final once the product has been successfully delivered. This means that we do not offer refunds or returns in the same way physical goods retailers might. However, we value our customers and strive to maintain fairness and transparency in all transactions.

Refunds may only be considered under the following specific circumstances:

• Accidental Duplicate Purchase: If you have unintentionally purchased the same digital product more than once, we will verify the transaction and issue a refund for the duplicate charge.
• Technical Issues Preventing Access: If you experience significant technical problems that make it impossible to download or access the purchased content, and our support team is unable to resolve the issue, you may qualify for a refund.
• Incorrect or Misrepresented Product: If the content you receive is entirely different from what was described on the product page, or if there was a clear listing error, we will review your case and take appropriate action.

Please note that the following situations do not qualify for refunds:

• Change of mind or personal preference after purchase
• Lack of knowledge or misunderstanding of how digital products work
• Failure to read product descriptions before purchasing
• Incompatibility with your device or outdated software
• Dissatisfaction based on subjective expectations if the product matches its description

To request a refund, you must contact our support team within 7 calendar days of purchase. Your request should include detailed information about the issue, proof of purchase, and any relevant screenshots or documentation to help us assess your case. Each request will be carefully reviewed by our team to ensure compliance with this policy.

If your refund request is approved, the refund will be processed using the same payment method you used at checkout. Processing times may vary depending on your bank or payment provider. Please note that unauthorized chargebacks initiated through your payment provider without first contacting our support team may result in the suspension of your account and denial of future access to our services.

By completing a purchase on our platform, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy. If you have any questions or concerns about these terms, please contact our support team before making your purchase.